Privacy Policy — Foundex

1. Who we are

Foundex is operated by Avaunt Business Advisory Private Limited ("we", "us", "our"). We act as the data controller for personal data we collect from users of foundex.pro (the "Service").

2. Personal data we collect

Account data: name, email address, login credentials.
Profile & business context: information you enter into diagnosis sessions, framework inputs, and conversations.
Support communications: messages you send us.
Usage & telemetry: device identifiers, IP address, browser type, pages viewed, feature usage.
Cookies: essential cookies to keep you signed in; limited analytics cookies to understand usage.

Payment card details are collected and processed by Paddle, our Merchant of Record — we do not receive or store them.

3. How we use your data

To create and maintain your account (contract performance).
To deliver the strategy, diagnosis, and framework features you request (contract performance).
To keep the Service secure and prevent fraud or abuse (legitimate interests).
To improve the product and troubleshoot issues (legitimate interests).
To respond to customer support enquiries (contract performance / legitimate interests).
To send occasional service or product update emails (legitimate interests; you can opt out).
To meet legal, tax, and regulatory obligations (legal obligation).

4. Who we share data with

Service providers / subprocessors that host, operate, and analyse the Service on our behalf (cloud hosting, database, authentication, email delivery, analytics, error monitoring, AI model providers used to power the strategy features).
Paddle.com Market Limited — our Merchant of Record — for order processing, subscription management, payments, tax compliance, and invoicing.
Professional advisers (legal, accounting) where reasonably needed.
Authorities and regulators where required by law or to protect our rights.

We do not sell your personal data.

5. International transfers

Some of our subprocessors are located outside your country of residence. Where personal data is transferred internationally we rely on appropriate safeguards (such as Standard Contractual Clauses or equivalent) to protect it.

6. Data retention

We keep personal data for as long as your account is active and for a reasonable period afterwards to meet legal, accounting, and dispute-resolution obligations. When data is no longer needed we delete or anonymise it.

7. Your rights

Depending on where you live, you may have the right to access, correct, delete, restrict, or port your personal data, to object to certain processing, and to withdraw consent. You can also lodge a complaint with your local data protection authority. To exercise any of these rights, contact us using the details below. We aim to respond within one month.

8. Security

We use appropriate technical and organisational measures — including encryption in transit, access controls, and regular review of our systems — to protect your personal data. No system is perfectly secure, but we work to reduce risk.

9. Cookies

We use essential cookies required to run the Service (for example, to keep you signed in) and a small number of analytics cookies to understand aggregate usage. You can manage cookies through your browser settings; disabling essential cookies may break parts of the Service.

10. Children

The Service is intended for adults operating a business. It is not directed to children under 16.

11. Changes to this notice

We may update this notice from time to time. The "Last updated" date above reflects the most recent version.

12. Contact us

Avaunt Business Advisory Private Limited
Email: hello@foundex.pro